contact us / FAQ
Frequently Asked Questions.
Yes, we absolutely offer bulk discounts!
Get in touch with us at sales@afrikanervellies.com or give us a call — we’d love to discuss your needs and create a personalised offer tailored just for you. Whether it’s for a team, business, or special event, we’ve got you covered!
Yes, we absolutely deliver worldwide! 🌍
Get in touch with us at sales@afrikanervellies.com or give us a call.
We will send you a personalised quote, ensuring you get the best courier rate for the products you wish to purchase.
We look forward to helping you bring a piece of Afrikaner Vellies heritage to your doorstep — wherever you are!
Delivery is a standard rate of R90 Nationwide
Delivery will depend on stock levels.
Please take note of the maximum timeframe for delivery should your choice of product not be in stock. We will keep you informed should there be any delivery issues.
- Womens/ Mens Vellies – 5 to 10 Working days.
- T-shirts / Shirts – 5 to 10 Working days.
- Caps – 5 to 10 Working days.
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We make use of the trusted and secure Payfast payment portal for all online transactions.
Prefer to make a direct bank deposit? No problem — simply contact us at sales@afrikanervellies.com or give us a call, and we’ll provide the necessary banking details.
At Afrikaner Vellies, we take pride in the quality and craftsmanship of our products. If for any reason you are not completely satisfied with your purchase, please review our return policy below:
Defective Items
If you receive a defective product, it must be returned immediately in the same condition and original packaging in which it was received. Once returned, our team will inspect the item to verify the defect. If approved, a replacement or refund will be issued.
Incorrect Sizing
If you ordered the wrong size, you may return the item at your own cost. The product must be:
– Unworn and unused
– In original condition
– In the original packaging
Please note: Custom branded items (e.g. with logos/emblem) cannot be returned or exchanged.
How to Return or Exchange an Item
To initiate a return or exchange, please send an email to sales@afrikanervellies.com with the following information:
– Full Name
– Telephone Number
– Delivery Address
– Proof of Purchase (e.g. order confirmation or receipt)
– Reason for Return or Exchange
– Details of the exchange (e.g. new size, product, etc.)
Once approved, we will provide instructions for returning your item.
Yes, Afrikaner Vellies proudly offers personalised branding on selected products!
Whether you’re looking to add a custom logo, business name, or a unique design, we can help you create something truly original — perfect for:
- Corporate gifting
- Team or club gear
- Special events
- Or just adding a personal touch to your own pair of vellies or cap
Build Your Own Vellie – A Bespoke Experience
Our “Build a Vellie” service allows you to create something truly personal:
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Select your leather: from smooth to rugged, including unique Nguni hide
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Choose your sole and stitching colours
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Pick your shoelaces to match your vibe
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Burn in your initials, name, or business logo — permanently
No two pairs are the same. Because no two people are the same.
Want to make your mark?
Get in touch with us at sales@afrikanervellies.com or call us to discuss your custom branding needs.
